Melt-It Off with Mitch Gaylord Support Ticket

Melt It Off Scam

Created By: kristyn25's Picture kristyn25 Last Reply: justrachel's Picture justrachel
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 1

I ordered this product a month ago and they saved my credit card info to charge me for additional products that I did not order. When I called they basically said I have to wait at least a month for my refund, once I get the product and return it to them. This is a scam. They used my credit card when I did not authorize it and because this credit card is linked to my debit card I could incur overdraft charges now that I believe they should have to pay.


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Ticket Replies

justrachel says: (7 years ago)
I, too, received product that I did not order. A monthly subscription of Vitamins that are NOT FDA APPROVED. I was "peeved"! $26.98 plus another $19.99 was going to be charged to my account. I went straight to "LIVE" support on the site and COMPLAINED! By the end of the conversation I was told I would receive my REFUND in 3 - 5 days and there was no talk about me shipping the Vitamins back. Personally, I would think that would be "Illegal" as it is a consumable and I would be afraid that they would re-sell the bottle I returned. We will see if I get my REFUND. If not I will have my bank CANCEL the order and REPORT their business to the BBB!!!

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